Frequently Asked Moving Questions & Our Answers
Everything you need to know & more
Quick Move frequently asked questions, here we have tried to answer the majority of questions we come across, if you have a question that isn’t listed below please feel free to call us today on 1800 784 256. We totally understand that not all of your questions could be answered here so if you do have any further inquiries in regards to our furniture removals service please either use the Contact Us page or call us today.
The minimum charge covers you for the first two hours, for those Sydney metro moves this means when the guys arrive your two hours start. If the move takes a little longer we will simply charge by the half hour thereafter. That half hourly rate is dependant on the truck size you choose when booking. Refer to your booking confirmation email for the price.
Yes so unlike all other movers we decided to include GST in our prices right across all trucks, sizes and products, we believe excluding this tax from advertising like all others is sneaky and misleading.
For people moving within Sydney to another location in Sydney the answer is NO, we do not charge any fuel levies or carbon taxes for those simply moving within the Sydney metro. For this moving for example to the central coast will incur a tax levy.
For those that are moving within Sydney time will start and finish at your door, meaning we will not charge any extra to get back home nor charge any extra to get to your job. For outside of Sydney we obviously must charge this.
No we do not charge for complicated access like stairs and long walking distances, its part of the job and we are being paid for the time anyway. We believe its sneaky and unethical for those removalists that have these hidden fees.
Yes to an extent, meaning we will not charge any extra for your items to be wrapped in blankets its all part of the moving service. However if you wanted additional bubble or plastic wrapping done on items we will offer you a price this will cover the cost of the materials.
Yes we do, in fact we can either sell you boxes to keep or you can take us up on our buy back offer meaning you pay for the boxes $3 each + $25 delivery and $25 pickup fees, then when you are finished with them we will pick them back up and refund you for the total you paid minus delivery and pickup fees. This ultimately means you can have an unlimited amount of boxes to use for a low cost of just $50 Here is more information about the offer and the form you can use to hire our packing boxes.
Yes we assemble and disassemble bedding and furniture at no extra cost, we believe this should be standard and all part of the moving services as we are being paid for the time anyway.
When you make a booking you will be offered a time slot, our slots are 3 hour windows meaning if you selected the 8am slot the driver will arrive within that 3 hour window between 8am – 11am. Though we always aim to be there at the earlier time its our policy to offer that window incase of traffic or prior jobs blowing out.
No absolute not sorry!, we are unable to carry passengers unfortunately, please do not rely on travelling with the truck you must organise your own transport thank you for understanding.
Yes we do have public liability, goods in transit and workers comp insurance. If your building manager needed a copy of the public liability we can send that to them directly. We do not cover second hand items for accidental damages during loading and unloading process.
Absolutely simply reply to your booking confirmation email as we need it to be in writing, do not leave it to the day as it will be ignored all rescheduling can be done up until the day prior to your move before 5pm.
We accept cash on completion and the three major cards such as VISA, MASTERCARD & AMEX. paying by card on completion is proffered as we do not carry change.
Yes moving outside of Sydney such as central coast, Wollongong ect.. will incur fuel charges and travel time to or from our depot in Sydney.
We operate 7 days a eek from 7am to 7pm, you can call us during business times on any day and one of our friendly staff will assist you with a quote or booking.
We sure do! Quick Move is a moving company in Sydney offering a removailst and delivery service to all sized homes and offices. see our office removalists service today and get a free quote.
We like to get as much as possible, let us know the second you have a date in mind you can always reschedule if need be. We do get busy in peak season so the more notice we get the better chance of us organising the move for you.
All furniture & appliances, home ware and exercise equipment, tools, boats and bikes, everything except flammable materials, dirty greasy car parts or liquids, no tiles no bricks and anything of that nature. For a full list check out the prohibited items page