Help Desk & Frequently Asked Questions
FAQ – See your Frequently Asked Questions Answered Here
Frequently Asked Questions, here we have tried to answer the majority of questions we come across, if you have a question that isn’t listed below please feel free to call us today on 1800 784 256. We totally understand that not all of your questions could be answered here so if you do have any further inquiries in regards to our furniture removals service please either use the Contact Us page or call us today.
What are the rates and charges?
Quick Move offer amazingly low moving rates, each home is obviously different so this means each job is quoted individually. Our furniture removal prices are calculated based on the information you provide us. We calculate the location, distance, property type, parking and the items qty, size and approx weight with how many men and what vehicle is required. We then simply give you a half hourly rate plus a small callout fee that is affordable for everyone. We really are Sydneys first choice for relocating homes & businesses. Get a free quote now.
How do I Book in?
You can take advantage of our online offers and book online via any of the links provided to you in your quote, click on Book now on our home page or of course you can simply call us today and one of our friendly staff members will take your booking for you straight over the phone.
How can I pay for the Service?
Quick Move offers a wide variety of payment options. We take the small callout fee at the time of booking with Visa, Mastercard or AMEX. At completion of the job we accept all major credit cards, Visa or Mastercard debit cards, AMEX or cash! There is a small 2.5% surcharge for card payments on the day. A tax invoice will be issued upon receipt of payment.
Do you move Homes and Offices?
We sure do! Quick Move is a moving company in Sydney offering a removailst and delivery service to all sized homes and offices, studios and units or apartments. All prices are a fixed rate! Get a free removals quote today.
What days are you available?
Quick Move operates 7 Days a week, from 7am to 7pm. We can pickup & deliver to you during or after business hours, Contact us now to enquire. In special circumstances unlike other removalists we can offer an after hours service
What times can you pick up and deliver?
We offer various time slots for relocating and deliveries, for example 6am to 9am , 7am to 10am, and so on and so on. Please read here for more information about our booking times and what they mean
Can I call the driver direct?
Yes, certainly we will provide you with the driver’s mobile number so you can call and ask for an ETA. This is great especially if you have to duck out and pick the kids up from school. Call 1800 784 256
How much notice do you need?
We like to get as much as possible, though you can ask for any day of the week even the same day you call, however we do get busy in peak season so the more notice we get the better chance of us organising a furniture removalist or delivery service for you.
What type of items do you move?
All furniture & appliances, home ware and exercise equipment, tools, boats and bikes, everything except rubbish and dangerous substances.
What type of items won’t you move?
We do not move any rubbish, liquids, flammable materials, dirty greasy car parts or liquids, no tiles no bricks and anything of that nature. For a full list check out the prohibited items page
What Areas do you service?
Head office is based in Sydney, we have branches in Sydney, Wollongong, The Central Coast, and Newcastle. We truly are your local furniture delivery service professionals. See our delivery service locations page to contact your nearest mover.
Do you cater for Interstate deliveries?
Yes we do, unlike other furniture delivery companies, what we do for you is, pickup your items, pack & wrap them and then place them on a pallet. We take that pallet to a local transport company that will have a depot near you.
Will my items be insured?
You will be glad to know that Quick Move is fully covered for accidental damage and public liability. New items are automatically covered for goods in transit, however for second-hand items without requesting insurance your items are not covered. To request a cover for second-hand items please contact us for a free quote.
Do you have any testimonials / reviews?
We sure do every customer has the opportunity to leave feedback on the website. Check out our reviews here.