The Truth About Sydney Removalists – What Customers Should Know

Choosing a removalist in Sydney can be confusing. With so many companies advertising cheap prices and thousands of online reviews, it can be difficult to know who to trust.

At QuickMove®, we believe customers should have clear information before booking a move. After helping more than 100,000 customers across Sydney over the past 14 years, we’ve seen both the good and bad sides of the moving industry.

Here are a few things every customer should look out for when comparing removalists.

Reviews That Don’t Look Real

Online reviews can be helpful, but they should also make sense.

For example, if a removalist claims to be a new business but already has thousands of reviews, it’s worth asking how that happened.

Getting genuine customer reviews takes time. Even after serving over 100,000 customers, QuickMove® has just under 1,000 reviews. That’s because real reviews rely on customers taking the time to leave feedback after their move.

If a review profile grows unusually fast or seems too good to be true, it’s worth doing a little more research.

Prices That Don’t Include GST

Another common issue customers encounter is pricing that looks cheap at first but changes later.

Some companies advertise hourly rates that exclude GST, only adding it to the final invoice. Others may add unexpected costs after the job starts.

At QuickMove®, our prices are clearly stated and include GST, so customers know exactly what they’re paying.

Hidden Fees That Aren’t Mentioned

Some removalists advertise low hourly rates but don’t explain additional charges that may apply.

These can include:

• Fuel surcharges

• Stair fees

• Long carry charges

• Extra labour costs

• Minimum hour requirements

Before booking, always check whether these costs are explained upfront.

We believe transparency is important, which is why our terms and pricing are clearly explained before any booking is confirmed.

No Terms and Conditions

Another red flag is when a company has no clear terms and conditions on their website.

Moving involves handling valuable furniture and belongings, so customers should always know:

• What happens if something is damaged

• How long the booking is minimum charged

• What the cancellation terms are

• What services are included

If this information isn’t available, it may be worth asking the company directly.

Experience Matters

Moving homes or offices requires more than just a truck. Experience plays a big role in ensuring furniture is handled safely and moves are completed efficiently.

QuickMove® has been operating in Sydney for over 14 years, helping thousands of families and businesses relocate safely and affordably.

Our team focuses on:

• Clear pricing

• Reliable arrival times

• Professional movers

• Careful handling of furniture

Choosing the Right Removalist

The best removalist isn’t always the one with the lowest advertised price or the most reviews.

Instead, look for a company that is:

• Transparent about pricing

• Experienced in the industry

• Clear about their terms

• Consistent with genuine customer feedback

Taking a few minutes to check these things can help ensure your move goes smoothly.

📞 Need advice about your move?
Call 1300 055 244 and the QuickMove® team will be happy to help.

QuickMove® Customer Reviews

QuickMove® is proud to be one of Sydney’s most trusted and highly rated moving companies. With thousands of happy customers, our reviews speak for themselves — from seamless home relocations to professional office moves and quick single-item deliveries. Our clients consistently praise our friendly crews, transparent pricing and careful attention to detail.

Every review represents a real story of a successful move — families settling into new homes, businesses relocating with minimal downtime, and customers impressed by how simple we make the process. We’re grateful for every bit of feedback that helps us continue improving and delivering the same exceptional service we’re known for.

QuickMove® remains committed to providing Sydney’s most reliable, affordable and customer-focused moving experience, one 5-star review at a time. see our full customer reviews and testimonials page online, dont forget to check us out on google reviews too!