QuickMove® Terms of Service
By confirming your booking, you agree to the terms and conditions outlined below.
1. Pricing & Minimum Hire
- All prices are (GST included)
- 2-hour minimum hire time applies.
- Time is billed in 30-minute increments after the minimum.
2. Payment Terms
- The minimum charge must be paid upon booking.
- Additional time is payable on completion.
- We accept Visa, MasterCard, Amex and Diners Club.
3. Free Inclusions on all relocation services
- Soft padded blankets.
- Mattress shrink wrapping.
- Professional tools and trolleys.
4. Additional Charges (If Applicable)
- For stairs, long carries, steep driveways or difficult access a once off $50 surcharge is applicable per man.
- If toll roads are used between addresses a $20 toll fee per toll gate will be applicable.
- If any additional plastic wrapping is requested other than mattresses a $10 per item charge will be applicable
- If any furniture assembly or disassembly is required a $5 surcharge per half hour is applicable to the total
- If moving any further than 5klm in distance a 10% fuel levy will be charged to the total
5. Areas Outside of Sydney
Locations outside the Sydney Metro incur:
- Additional travel time and expenses added to the final total
- If your location is on the outskirts of Sydney we recommend calling us first to enquire 1300 055 244
6. Insurance
- Goods in Transit cover up to $100,000.
- Public Liability cover up to $20,000,000.
- Claims must be lodged within 24 hours.
- No cover for pre-damaged or second-hand furniture.
7. Rescheduling & Cancellations
- Free rescheduling with at least 24 hours notice.
- Cancellations must be made by 5pm the day prior.
- Deposits are fully refundable if cancelled within required timeframe.
8. Prohibited Items
- Flammable or explosive materials.
- Hazardous chemicals or toxic substances.
- Fuel or gas bottles.
- Illegal items.
- Infested or biohazard materials.
9. Important Notes
- Customers cannot travel in the truck.
- No electrical disconnection or reconnection.
- No plumbing disconnection.
- No wall mounting or bracket removal.
- Height clearance cannot be guaranteed.
- Some moves may require multiple trips.
10. Accepting the Terms of Service
- Upon booking, you acknowledge and accept these terms.