FAQ

Our removalist rates start from $55 per half hour, depending on the truck size selected. All standard bookings have a two-hour minimum, with the minimum charge and additional half-hourly rate varying by truck size.

Your total cost depends on the truck required, the time taken and any applicable additional charges. Call 0487 399 669 to discuss your move and confirm the applicable rate.

Our advertised rates for two movers are:

• 1T van: $275 for the first two hours, then $55 per additional half hour.
• 2–3T truck: $300 for the first two hours, then $60 per additional half hour.
• 4–6T truck: $325 for the first two hours, then $65 per additional half hour.
• 8–10T truck: $350 for the first two hours, then $70 per additional half hour.

All listed prices include GST. The appropriate truck depends on the volume of furniture, the type of move and access conditions.

Fixed-price quotes may be available for suitable relocations. Local moves are generally charged according to the applicable truck rate and minimum booking period. Contact us with your pickup and delivery addresses and moving requirements to discuss your options.

Yes. All advertised rates include GST.

We do not charge a separate call-out fee for standard Sydney metropolitan moves. The applicable two-hour minimum booking charge applies.

There are no fuel charges for standard moves within Sydney. For moves outside Sydney, additional travel time and expenses may apply, along with a 10% fuel levy where applicable.

Additional travel time and expenses may apply to moves outside Sydney. Contact us with your pickup and delivery addresses to confirm the applicable travel arrangements and charges.

No. QuickMove® operates seven days a week, and we do not charge extra for weekend or public holiday moves.

There are no stair charges for properties up to two storeys. For properties above two storeys, a once-off $50 fatigue allowance applies per mover.

Long walking distances and difficult access may increase the time required to complete your move. The once-off $50 fatigue allowance applies only to properties above two storeys, at $50 per mover. Please advise us of any access restrictions when booking.

Yes. A fixed charge of $20 per tollgate entry applies when toll roads are used.

Standard household furniture and appliances are generally included in the moving service. Unusually heavy, oversized or specialised items must be discussed with our team beforehand so we can assess the weight, dimensions, access and equipment required.

The minimum booking charge is payable when your booking is confirmed. Any additional moving time is payable when the job is completed, in accordance with the agreed booking terms.

We accept Visa, Mastercard and PayID.

No. We accept Visa, Mastercard and PayID.

Contact us with a comparable removalist quote and details of the service you require. We can review the quote and advise whether a price match is available.

QuickMove® offers 1T vans and 2–3T, 4–6T and 8–10T trucks. The right vehicle depends on how much furniture you have, the size of your items, access at each property and the type of move.

Tell us what you are moving and we can help determine the most suitable truck.

Our standard advertised truck packages include two movers. Additional movers may be arranged upon request, subject to availability and an agreed price.

Our vehicles are selected to suit furniture removals and delivery work. If you require a particular vehicle configuration, confirm the available truck before booking.

Tailgate lifters may be available depending on the vehicle allocated to your move. Please confirm availability with our team when booking if a tail lift is essential for your job.

Our moving equipment includes padded furniture blankets, trolleys and equipment to secure furniture during transport. The equipment available may vary by vehicle, so let us know if you require particular equipment.

Mattress shrink-wrapping is also included in our standard relocation service.

Furniture disassembly and reassembly are included in our relocation service. Tell us in advance if you have complex furniture or specialist assembly requirements.

Yes. Let us know if your inventory or requirements change. We can assess whether a different truck is suitable, subject to availability and confirmation of the applicable rate.

Yes. Our 1T van is suitable for many small moves, single furniture items, marketplace purchases, appliance pickups and furniture deliveries.

Our moving equipment includes padded furniture blankets, trolleys and equipment for securing loads. The equipment available depends on the vehicle and job requirements. Let us know about unusually large or specialist items so we can determine whether additional equipment is required.

We recommend booking as early as possible, particularly for weekends, end-of-month moves and busy moving periods. Advance bookings help us arrange the appropriate truck and moving team.

Yes. Same-day and last-minute moves are available subject to truck and crew availability. Call 0487 399 669 to check availability.

Tell us your preferred arrival time when booking. Your agreed arrival arrangements will be confirmed with your booking.

Our team can contact you when the truck is heading to your location. Please ensure we have your current mobile number.

Yes. Free rescheduling is available with at least 24 hours’ notice, subject to availability. Contact us as early as possible if your moving date changes.

Cancellations must be made by 5pm on the day before the move to qualify for the applicable refund arrangements. The minimum booking charge is refundable when the cancellation requirements are met within the required timeframe. Please refer to our Terms of Service for the full conditions.

Yes. Our advertised operating hours are 7am to 7pm, seven days a week, including weekends and public holidays.

Our standard operating hours are 7am to 7pm. Contact us to discuss any requirements outside these hours.

Yes. We can discuss multiple trucks and additional movers for larger household or commercial relocations. Availability and pricing depend on the job.

Contact us to discuss your plans. We can explain the available booking options, but your moving date and truck allocation must be confirmed before the job can proceed.

Yes, where possible. Pickup and delivery addresses help us assess travel requirements, parking, access restrictions and the most suitable truck. If an address is not yet confirmed, provide the details as soon as they become available.

Yes. Tell us about all required stops when booking so we can account for the additional travel and handling time. Changes on moving day depend on the remaining time, vehicle capacity and the team’s assessment.

Yes. You can use our online booking page or call 0487 399 669 if you need help choosing a truck or explaining your moving requirements.

Contact us to discuss your packing requirements. Standard furniture removals include furniture protection, but full-house packing should be arranged and confirmed separately.

Contact us to confirm whether unpacking assistance is available for your particular move and what it includes.

Remove loose, fragile, heavy and breakable contents before moving. Light clothing may sometimes remain in drawers if it is safe to do so and the furniture can be handled securely. Follow the moving team’s instructions for individual items.

Our standard service includes padded furniture blankets to protect furniture during handling and transport. Mattress shrink-wrapping is also included. Additional specialist wrapping requirements should be discussed before moving day.

Yes. Furniture disassembly and reassembly are included in our relocation service. Let us know about complex, oversized or specialist furniture before the move.

Free use of boxes on moving day is included in our standard relocation inclusions. Contact us to confirm availability and arrangements for your booking. Boxes or packing materials supplied in advance for packing your entire home are not automatically included.

Padded furniture blankets and mattress shrink-wrapping are included in our standard service. Contact us to confirm the availability and cost of bubble wrap or other specialist packing materials.

Appliances should be prepared for transport before the movers arrive. Gas, electrical and plumbing disconnections must be handled by appropriately qualified professionals where required. Discuss any special appliance requirements with us before moving day.

Yes. Empty and defrost your fridge or freezer in advance, clean it where practical and allow it to dry before transport. Secure loose shelves and drawers where possible.

Yes. Pack small belongings, kitchenware, ornaments, clothing and other loose items into suitable boxes or containers before the movers arrive, unless a separate packing service has been arranged.

If you pack your own belongings, label boxes with their contents and destination room. This helps the movers place boxes in the appropriate areas at your new property.

Contact us before booking to discuss these items. We need to assess their size, weight, preparation requirements and any restrictions that apply. Gas bottles, live animals and hazardous materials cannot be included in the standard furniture removal load.

We move a wide range of household furniture, including sofas, lounges, beds, mattresses, wardrobes, tables, chairs, cabinets, outdoor furniture and other common household items.

Yes, many standard household appliances can be moved. Appliances must be prepared for transport, and any required specialist disconnection should be arranged before moving day.

Many televisions and electronic items can be transported. Protect them appropriately and tell us about particularly large, delicate or valuable equipment before booking.

Yes. We provide office relocation services for desks, chairs, cabinets, workstations and other suitable office furniture.

We can assess gym equipment for transport. Large machines, assembled racks and unusually heavy equipment may require additional movers, equipment or specialist handling.

These items require individual assessment. Their weight, dimensions, construction, access conditions and handling requirements determine whether we can transport them and what equipment or staff may be needed. Contact us before booking to discuss the item and your access arrangements.

We can assess antiques, mirrors, artwork and fragile furniture for transport. Tell us about delicate or valuable pieces in advance and ensure smaller breakable items are packed securely.

We can assess suitable commercial equipment, retail furniture, shop fittings and other business items. Heavy, oversized or specialised machinery may require additional equipment or specialist contractors.

We do not transport prohibited or unsafe items, including hazardous chemicals, flammable or explosive materials, fuel, gas bottles and illegal goods. Infested or biohazard materials may also be refused. Contact us if you are unsure about a particular item.

Our published terms state that goods-in-transit cover is up to $100,000 and public liability cover is up to $20 million. These figures are policy limits, not a guarantee that every item or incident is covered. Coverage depends on the applicable policy terms, conditions and exclusions.

Goods-in-transit cover applies subject to the relevant insurance policy. If you are moving valuable, fragile or unusual items, contact us to discuss the applicable coverage and any limitations.

Our Terms of Service exclude pre-damaged or second-hand furniture from cover under the stated policy terms. Tell the team about existing damage or structural weaknesses before handling begins.

Coverage depends on the circumstances and applicable insurance policy. Pack fragile items carefully and ask us about any limitations before moving day. Do not assume every self-packed item is covered.

Public liability insurance is subject to the applicable policy terms. Contact us if your building manager or strata committee requires a certificate of currency or information about the relevant coverage.

Report any suspected damage to QuickMove® as soon as possible. Provide photographs, a description of the item and details of the incident so we can review the matter under the applicable claims process.

Our Terms of Service specify a 24-hour claims notification period. Contact us promptly and provide the relevant details and supporting photographs. Claims are assessed in accordance with the applicable insurance terms and conditions.

No. Coverage is subject to policy conditions, exclusions and limitations. Existing damage, excluded items and particular handling circumstances may affect a claim. Contact us if you need clarification about a specific item or situation.

Before moving day:

• Pack small and loose belongings securely.
• Clear walkways, hallways and doorways.
• Arrange safe, legal parking near the property.
• Confirm lift bookings, loading dock access and building approvals.
• Secure pets away from the moving area.
• Identify fragile, valuable, oversized and unusually heavy items.
• Ensure appliances are prepared for transport.
• Tell us about difficult access, steep driveways, narrow staircases or height restrictions.

Good preparation helps the team work safely and efficiently.

A responsible adult should be available to provide access, give instructions and confirm where furniture should be placed at the destination. If you cannot attend, contact us beforehand to discuss suitable arrangements.

Yes. Please arrange safe, legal and practical parking as close to the property as possible. Tell us about loading zones, restricted streets, height limits or limited truck access before booking.

We can assist with apartment relocations, subject to access, building requirements and availability. Arrange lift reservations, loading dock access and any required building approvals with your building manager before moving day.

Tell us about the parking and access conditions when booking. Longer carries and restricted access may increase the time required to complete the move. The once-off $50 fatigue allowance applies only to properties above two storeys, at $50 per mover.

Please ensure someone is available to provide access at the agreed time. Delays caused by unavailable access may extend the job and affect the total time charged.

For safety reasons, customers should not carry furniture alongside the moving team or operate the team’s equipment. You can assist by providing instructions, identifying items and keeping access clear.

No. Customers cannot travel in our moving trucks.

Moves may proceed in ordinary wet weather with appropriate precautions. If severe weather or other conditions make the work unsafe, the team may need to pause, reassess or change the arrangements.

Door removal may be possible where safe and appropriate, but it must be assessed. We do not hoist furniture through windows or over balconies. Tell us about tight access or oversized items before booking.

Additional items may be accommodated if there is sufficient truck capacity and time. Let the team know before loading begins so they can assess the items and any effect on the job’s duration or cost.

Tell the team as soon as possible. A change of destination may affect travel time, the route and the final cost. The revised arrangements must be confirmed before proceeding.

The team will assess the furniture, access and loading requirements, clarify any special instructions and plan the loading process. Once the items are loaded securely, the team will travel to the destination and place furniture in the agreed rooms where practical.

The standard service includes furniture relocation, protection and assembly or disassembly as agreed. Specialist appliance reconnection and the removal of additional packing materials must be discussed and confirmed separately.

QuickMove® services Greater Sydney, including Western Sydney, South Western Sydney, the Inner West, Eastern Suburbs, North Shore, Northern Beaches, Hills District and Sutherland Shire.

We also consider moves to surrounding regions. Contact us to confirm availability for your pickup and delivery locations.

We can discuss regional and longer-distance relocations. Pricing depends on the route, distance, truck requirements and scope of the job.

Contact us with your pickup and delivery locations to discuss interstate moving requirements, availability and pricing. Interstate arrangements must be confirmed for the specific job.

Additional travel time and expenses may apply to moves outside Sydney. A 10% fuel levy may also apply where applicable. Provide your locations so we can confirm the arrangements.

Yes, subject to availability and the requirements of the job. Provide both facility addresses and details of the items, access arrangements and any loading restrictions.

Yes. Tell us about all required stops when booking. Additional travel and handling time may affect the total cost.

Yes. QuickMove® provides office and business relocation services for suitable commercial moves. We can discuss desks, chairs, cabinets, workstations and other office furniture based on your requirements.

We can assess suitable commercial equipment, retail furniture, shop fittings and warehouse items. Heavy or specialised machinery may require additional equipment, extra movers or specialist contractors.

Contact us before booking to discuss the equipment, handling requirements and any specialist transport arrangements. Sensitive or high-value IT equipment may require dedicated preparation and protection.

Yes. Larger jobs can be discussed with our team. Multiple trucks and additional movers are subject to availability, the scope of work and an agreed price.

We can discuss workstation disassembly and reassembly as part of a suitable office relocation. Tell us the number and type of workstations and any specialist requirements before booking.

We do not transport prohibited or unsafe goods, including:

• Flammable or explosive materials.
• Fuel and gas bottles.
• Hazardous chemicals and toxic substances.
• Illegal items.
• Infested or biohazard materials.

If you are unsure whether an item is permitted, contact us before moving day.

No. Pets and live animals cannot be transported in our furniture removal trucks. Please arrange suitable transport separately.

Gas bottles are excluded from the standard moving load. Please arrange alternative transport and contact us if you are unsure about an item’s classification.

Hazardous chemicals, flammable liquids and similar dangerous materials cannot be included in the standard furniture removal load.

Contact us before booking if you have an item that may be classified as a weapon. Do not include prohibited or unsafe items in the moving load.

Very heavy, oversized or awkward items require individual assessment. We may need additional staff, specialist equipment or a specialist contractor. Our team may decline work that cannot be completed safely.

Safety comes first. The team may need to stop, reassess access, request additional equipment or staff, or decline an unsafe task. Tell us about steep driveways, narrow staircases, low-clearance car parks and other restrictions before booking.

Please provide accurate information about your furniture, addresses, access conditions and special requirements. Arrange parking and building access, prepare loose belongings, secure pets and ensure the property is safe for the moving team.

If your plans or requirements change, contact QuickMove® as soon as possible.