Our Terms and Conditions – T’s & C’s
Terms Of Service
Important please read the full document.
- There is a two hour minimum charge on all moves.
- A once off callout fee of $45 that is an additional.
- Credit card payments will incur a 2.5% surcharge.
- Toll Charges if used will be added to the total.
- Extra wrapping beyond the free offer amount this will be added to the bill.
- We make no guarantee that the height of the truck will clear any parking areas.
- If you reschedule a live booking there is a $33 rescheduling fee.
- There is a 3 hour window for arrival on all moves.
- Any parking infringements we occur on your move will be added to the total.
- No items on the prohibited items list will be moved.
- No balcony lifts will be conducted without a risk assessment.
- Any items that do not fit through any doorway, stairwell or entrance will not be taken.
- We do not insure you for accidental damages.
- We reserve the right to refuse to move something if deemed high risk.
- We make no guarantee all items will fit in one load.
- We do not guarantee a total cost for any move.
- We do not guarantee that a job will take a maximum number of time either.